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Cloud Backup Service

Backup from anywhere to anywhere

Features | Customers & Use Cases | Pricing | Service Description

Cloud Backup Service | Product Features


The Cloud Backup Service allows customers to backup their servers and desktops (Windows, Linux and Mac) to Safe Swiss Cloud’s Object Storage or any other supported storage. Customers get a secure, web based interface where they can manage all their backups, see their status and make restores. The backups are automatically mirrored across two Safe Swiss Cloud data centres to provide maximum reliability and durability of the backup data. Backup data is encrypted, compressed and deduplicated for maximum security and minimum storage use.

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Server backups: for Windows and Linux servers.

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Backup type: synthetic (infinitely incremental), ideal for long term backups.

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Compression & Deduplication: backups are compressed and deduplicated, to minimise storage.

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Supported Storage: Safe Swiss Cloud Object Storage, S3 compatible, FTP, SFTP, SWIFT, any mounted filesystem like Windows mapped drive or Linux FUSE mount and many other cloud storage services.

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7×24 Support from Safe Swiss Cloud engineers.

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Desktop backups: for Windows, Mac & Linux.

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Encryption: backups are encrypted for security.

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Two factor authentication (TFA) for enterprise grade security and privacy.

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Supported backups: Files & Folders, Disk Image, MS Exchange, MS SQL, Mongo DB, MS 365, Postgres, Percona, Docker, CouchDB, Neo4j, WordPress, MS Dynamics, MS Sharepoint and lots more.

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European privacy and compliance:
GDPR, FINMA, BAIT (BAFIN), PCI-DSS, HIPAA.

Features | Customers & Use Cases | Pricing | Service Description

Cloud Backup Service: Customers & Use Cases


Who is using it?


This is a universal backup solution for companies and organisations who need to make regular, reliable and safe backups.

Backups are currently being made with this service by:

  • Banks
  • Fintech companies
  • Software companies
  • IT Service companies
  • Technology companies

Cloud Backup: Use Cases


The following are some typical use cases for this backup solution:

  • Backup servers: Windows and Linux.
  • Backup desktops: Windows, Mac and Linux.
  • Manage backups: a central web based dashboard allows customers to list, schedule, see the status and make restores for hundreds of desktops and servers.
  • Infinitely incremental (synthetic backups).
  • Easily restore from a client or the central Web Management tool.
  • Encrypted backups for privacy
  • Backups from anywhere to anywhere: this Cloud Backup Service allows customers to send backups to any kind of supported storage: to Safe Swiss Cloud object storage, on premise storage and other cloud storages. For example, you could use this service to backup your desktops to your own on premise storage and backup your servers to Safe Swiss Cloud.

Get started in approximately 15 minutes:


  1. Contact Safe Swiss Cloud to get an account.
  2. Login to the WebGUI of the Cloud Backup Service and download the backup agent.
  3. Install the backup agent on every desktop and server you want to backup
  4. Check the central Cloud Backup Service dashboard to schedule or see the status of your backups.

Finally, test a restore: this can take more than 15 minutes, depending on the size of your backup.
Note: always restore image backups to a new server / VM / desktop. Restoring an image backup to the source device, will destroy it.

Features | Customers & Use Cases | Pricing | Service Description

Cloud Backup Service: Pricing*


You always need the Base Service. All other services are incremental to the Base service.

Storage is charged by actual usage: metered hourly, billed monthly.

A device is a server or a desktop.

Name of Backup ServiceUnitsMonthly PriceProduct ID
Object Storage (S3 compatible) for backup, stored in two data centresGB/month0.05s2s.obj-stor
SSC Backup Service – Base
Includes: Files & Folders; MySQL; Windows System Backup (using VSS, to .vhd/.vhdx, needs spool space); Windows Server System State; Linux Servers & desktops; backup from any Program Output (PostgreSQL, Percona, Docker, Neo4j, CouchDB, RethinkDB, CockroachDB, Firebase, Interbase XE7, WordPress).
per device/month2.70svc2.ssc-bck-base
SSC Backup Service – Disk Image (Windows only)
Ideal for physical, cloud and virtualised environments: restore complete Windows desktops & servers (VMs). No spool space needed. Fastest and most efficient way to restore Windows backups.
per device/month4.00svc2.ssc-bck-img
SSC Backup Service – MS Office 365 (per user)
Backup Outlook Mailboxes, OneDrive for Business, Sharepoint Sites, Teams: files & attachments.
per user/month2.00svc2.ssc-bck-o365
SSC Backup Service – MS Exchange
Backup for exchange servers from version 2007 and above incl. 2019
per device/month1.35svc2.ssc-bck-ms-exchg
SSC Backup Service – MS SQL
Backup for MS SQL 2005 and above, incl. 2019
per device/month1.35svc2.ssc-bck-mssql
SSC Backup Service – MongoDB
For self-hosted and cloud hosted MongoDB Community, Enterprise & TokuMX Percona Server
MongoDB Atlas, Amazon DocumentDB with MongoDB Compatibility, Azure CosmosDB’s API for MongoDB
per device/month1.35svc2.ssc-bck-mongo
SSC Backup Service – MS Hyper-V
Hyper-V config files, all attached virtual drives, memory content, full tree of saved checkpoints.
per device/month1.35svc2.ssc-bck-ms-hyper-v
SSC Backup Service – Application Aware Writer
Requires VSS writer. Can backup OracleDB, MailStore server, MS Dynamics CRM, MS Sharepoint, Pervasive PSQL
per device/month1.35svc2.ssc-bck-aaw
*Prices are subject to change from time to time.

How will you be billed for the above services every month?

The Cloud Backup Service automatically reports which of the above services and how many you have used in a month to our billing system. This will be reported in your monthly billing. Partial usage in a month is not pro-rated.

Backup Storage

If you are sending your backups to Safe Swiss Cloud’s Object Storage, the number of Gigabyte used per month will be billed. This usage is pro-rated on an hourly basis and added up over the whole month. If you backup to somewhere other than Safe Swiss Cloud, there will be no storage charges from Safe Swiss Cloud.

Examples for calculating the service costs

In addition to backup storage the service fees above will apply, as shown in the examples below.

File / System backups for 10 Windows desktops.

You will need 10 times the Base Service:
10 * 2.70 = CHF 27.- per month + storage space

System backups for 10 Mac or Linux desktops

You will need 10 Base Services:
10 * 2.70 = CHF 27.- per month + storage space

Image backups for 10 Windows servers

You will need 10 Base Services + 10 image Services:
10 * 2.70 + 10 * 4.00 = CHF 67.- per month + storage space

Full backups for 10 Linux servers

You will need 10 Base Services:

10 * 2.70 = CHF 27.- per month + storage space.

Note: there are no Image backups for Linux.

Image plus MSSQL backups for 2 Windows servers with MSSQL

You will need 2 time the Base Services + 2 Image Services + 2 MS SQL Services:
2 * 2.70 + 2 * 4.00 + 2 * 1.35 = CHF 16.10 per month + storage space.

Data backups for 10 users in Office 365:

You will need 10 Base Services + 10 MS 365 backup Services:
10 * 2.70 + 10 * 2.00 = CHF 47.- per month + storage space.

Features | Customers & Use Cases | Pricing | Service Description

Cloud Backup Service Description


This is a self service Cloud Backup Service, where Safe Swiss Cloud provide you the backup management service via a WebGUI with Two Factor Authentication (TFA). Backups are setup by default to go to Safe Swiss Cloud’s S3 compatible Object Storage in Swiss data centres. This storage is replicated to another one of Safe Swiss Cloud’s data centres in Switzerland to ensure maximum reliability and durability. Backups can be sent to many other storage end points (see below), enabling “anywhere to almost anywhere” backups.

The details of the Cloud Backup Service are listed below:


  • Cloud Backup management server hosted at Safe Swiss Cloud’s Swiss data centres.
  • Self service: customer has full control over their backups.
  • Encryption: data is encrypted with AES-256 during backup, in transit (“data in motion”) and at rest.
  • Compression: data is compressed during backup.
  • Deduplication: data is deduplicated client side, saving space.
  • Backup agents for various platforms can be downloaded from the Cloud Backup management server.
  • Access to the Cloud Backup management server is via a WebGUI.
  • Two Factor Authentication for login to the Cloud Backup management server WebGUI.
  • Service fees per device and type of backup: no service fees based on volume of data.
  • Incremental forever: ideal for long term backups, ensures fast backups after the first full backup.
  • Supported backup types: Base (file, Windows system, MySQL, PostgreSQL etc backups), Disk Images (Windows only), MS Exchange, MS Office 365, MS SQL, MongoDB, MS Hyper-V, Application Aware Writer (Windows only, uses VSS: Oracle, MS Sharepoint, MS Dynamics).
  • Easy to restore: select the date/time you want to restore in the management console (optionally on the client agent).
  • Support from Safe Swiss Cloud about how to use the service.

Cloud Backup Storage Options:

  • Optional: Safe Swiss Cloud Object Storage (default) for backups. Mirrored in two data centres.
  • Optional: Backups to storage on customer premise: no additional charge from Safe Swiss Cloud for this.
  • Optional: Backups to storage in other S3 compatible or supported storage types: no charge from Safe Swiss Cloud for this.

Which backup service is needed for which use case?


The following table contains the details:

NamePurposeProduct IDDetails
Object Storage for backupThis is needed to store backupss2s.obj-storS3 compatible
Stored in two data centres
SSC Backup Service – BaseThis is always needed and includes functionality for file and some application backups – see detailssvc2.ssc-bck-base– Files & Folders
– MySQL
– Windows System Backup (using VSS, to .vhd/.vhdx, needs spool space)
– Windows Server System State
– Linux Servers & desktops

Via Program Output (run a command whose output gets written to backup storage)
– PostgreSQL
– Percona
– Docker
– Neo4j
– CouchDB
– RethinkDB
– CockroachDB
– Firebase
– Interbase XE7
– WordPress
SSC Backup Service – Disk Image (Windows only)svc2.ssc-bck-img– Ideal for physical, cloud and virtualised environments
– Restore complete Windows desktops & servers (VMs) – No spool space needed
– Windows only, no Mac or Linux support
– Fastest and most efficient way to restore Windows backups.
SSC Backup Service – MS Office 365 (per user)This is useful to backup files and Outlook mailboxes in Microsoft Office 365svc2.ssc-bck-o365– Outlook Mailboxes
– OneDrive for Business
– Sharepoint Sites
– Teams: files & attachments.
SSC Backup Service – MS Exchange This is to backup a self hosted Microsoft Exchange serversvc2.ssc-bck-ms-exchg– Backup MS Exchange servers
– Version 2007 and above, incl. 2019
SSC Backup Service – MS SQLThis is for time consistent MS SQL backupssvc2.ssc-bck-mssql– Backup for MS SQL
– Version 2005 and above incl, 2019
SSC Backup Service – MongoDBBackup your MongoDB datasvc2.ssc-bck-mongo– For self-hosted and cloud hosted MongoDB
– Community, Enterprise & TokuMX Percona Server
– MongoDB Atlas
– Amazon DocumentDB with MongoDB Compatibility
– Azure CosmosDB’s API for MongoDB
SSC Backup Service – MS Hyper-VBackup for a Hyper-V hypervisorsvc2.ssc-bck-ms-hyper-v– Hyper-V config files
– All attached virtual drives
– Memory content
– Full tree of saved checkpoints.
SSC Backup Service – Application Aware WriterBackup for various applications – requires VSS writer and therefore MS Windows.svc2.ssc-bck-aaw– OracleDB
– MailStore server
– MS Dynamics CRM
– MS Sharepoint
– Pervasive PSQL

Works for systems with VSS writer for Microsoft Windows

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