Open Cloud
On this page you will find all answers to frequently asked questions about our Open Cloud which ist based on based on Openstack and offers performant cloud computing, for privacy sensitive businesses.
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How to get EC2 credentials for your Open Cloud account?
To access Safe Swiss Cloud’s S3 compatible object storage you need the so-called “EC2 credentials”.
To get them, follow the instructions here: https://openstackdocs.safeswisscloud.ch/en/howto/ht-create-ec2.html
You will need your Open Cloud application credentials to do the above.
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How to instantiate a Debian Linux instance in Safe Swiss Cloud?
Check these instructions on the Debian website on how to do this in Open Cloud, which is based on Openstack: https://cdimage.debian.org/cdimage/openstack/
To follow the instructions in the above link, you will need your Open Cloud application credentials.
Here is how to get it:
- Click on your username in the top right hand corner of the Open Cloud GUI
- Export credentials
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Does Open Cloud support port forwarding?
Yes.
See the documentation here: https://openstackdocs.safeswisscloud.ch/en/howto/ht-port-forward.html
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How can I assign a floating public IP address to my VM?
Find your VM instance in the Open Cloud management console and select the action “Associate Floating IP”.
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Do you have a manual for Open Cloud?
Please visit this URL for Safe Swiss Cloud’s Open Cloud manual: https://openstackdocs.safeswisscloud.ch/en/
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Can I use Terraform to provision my Open Cloud resources?
Yes, absolutely.
Open Cloud is based on Openstack technology.
Create Openstack Application Credentials and use these for Terraform.
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Can I access Open Cloud via APIs?
Yes, you can.
You can use the Openstack API to perform most tasks, from creating VMs to managing networks.
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What technologies do you use for Open Cloud?
The Open Cloud offering is based on the following technologies:
- Openstack
- CEPH: 100% SSD redundant, clustered block storage
- CEPH: for S3 compatible object storage
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Do you support software defined networking (SDN)?
Yes, all our clouds offer software defined networking (SDN).
This allows you to create your own networks and rules of access to each network and between them.
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What sort of redundancy do you offer for your servers?
Safe Swiss Cloud maintains sufficient extra capacity to allow its cloud systems to survive outages due to defects in individual physical nodes (servers).
Virtual machines (VMs) which were running on a physical node (hypervisor) with a defect are simply restarted on another physical node.
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What sort of redundancy do you provide for your storage volumes?
All storage volumes at Safe Swiss Cloud are provisioned on redundant data storage clusters (SAN), providing the following types of redundancy:
Redundant storage media: if an SSD has a defect, customers will not notice anything and processing will continue as normal. Safe Swiss Cloud will replace the defective storage device in the background without downtime.
Redundant storage node: if a storage node has a defect, customers will not notice anything and processing will continue as normal. Safe Swiss Cloud will replace the defective storage device in the background without downtime.
The use of 100% clustered block storage based on SSDs ensures maximum reliability, uptime and performance.
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Do you offer SSD (flash) storage?
Yes. In fact our default storage category is 100% SSD based.
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Do you have an introduction to Open Cloud?
This video is an excellent introduction to using the Openstack management console (known as Horizon):