Private AI Integration Services

Make your enterprise data securely available to your private LLMs.

Product Overview


PAI Integration Services help organisations connect their existing systems to Private AI. Many enterprises store critical data in file servers, ERP, CRM, ticketing and other line-of-business systems. To make this data safely accessible to large language models, an MCP server (agent) must be created for each system that should be queried or updated by the LLM.

Safe Swiss Cloud designs, develops, deploys and operates these MCP servers for its customers. In addition, the team supports broader integration work inside the AI environment, for example connecting PAI API to workflow engines, automation platforms or custom business applications, so that AI can become part of end-to-end business processes rather than a standalone tool.

Service Scope


Safe Swiss Cloud designs and implements custom MCP servers that expose selected data and functions from systems such as file servers, ERP, CRM or ticketing platforms to the LLM. The focus is on clear permission boundaries, robust error handling and predictable behaviour, so that AI agents can safely read, search and, where appropriate, write data without bypassing existing controls.

Once MCP servers are deployed, Safe Swiss Cloud operates them as part of the Private AI environment and keeps them up to date. This includes monitoring availability and performance, applying security updates, adapting to changes in underlying APIs or data structures and extending integrations with new capabilities as requirements evolve, ensuring long-term stability and compatibility.

Customers receive expert support for all MCP-related questions, from analysing failed calls and latency issues to diagnosing unexpected behaviour in complex workflows. The support team understands both the Private AI stack and typical enterprise systems, which shortens resolution times and reduces the risk of integration-related downtime.

Beyond the MCP layer, PAI Integration Services cover the connection of PAI API and MCP servers to workflow engines, automation platforms and custom applications. This enables multi-step processes in which LLMs, APIs and existing systems work together, for example to automate document-heavy tasks, approvals, ticket handling or customer service workflows end to end.

PAI Integration Services are billed on a time-and-material basis, with work charged per hour. This gives organisations the flexibility to start with small integrations, expand successful patterns to additional systems and always maintain full transparency over the effort invested in development, operations, maintenance and support.

Ready for Private AI Integration?

In our free briefing, we show you how to use our Private AI Integration Service productively and securely in the company – without data risks and compliance concerns.

Service Description


This service connects your private LLMs to your existing enterprise systems, so that your AI workloads can draw on internal business data — CRM, ERP, ticketing, document stores and more — without exposing it to third parties. The integration is implemented through MCP servers, which Safe Swiss Cloud designs, deploys and operates on your behalf.

The following service details describe the scope and commercial model:

  • Built on the Model Context Protocol (MCP): The service uses MCP, the emerging open standard for connecting LLMs to external data sources and tools.
  • Custom MCP server implementation: Safe Swiss Cloud designs and implements MCP servers that allow the Private AI LLMs to securely access data held in your enterprise systems.
  • Managed by Safe Swiss Cloud: Once deployed, Safe Swiss Cloud manages the MCP servers on the customer’s behalf — no in-house operations team is required.
  • MCP Server Managed Service: The managed service covers ongoing operations, monitoring and maintenance, ensuring availability and timely updates.
  • Pricing: Initial implementation is billed on a time-and-materials basis. Ongoing operation of each MCP server is covered by a monthly subscription fee.

LLM Models at Safe Swiss Cloud: Core Characteristics


Choose from a rich catalog of sovereign LLMs – all with the same strict privacy and compliance guarantees. Safe Swiss Cloud’s Private AI (PAI) services combine a broad selection of open-source LLMs with a consistent security, privacy and compliance foundation. You keep full control over data, infrastructure and model choice, while we provide the sovereign hosting and operational excellence

Which LLM Models are supported by PAI?

SSC provides access to the following open source large language models. These are provided as-is with no warranties:

ModelTypeDetails
apertus-70bChatOptimized for multilingual dialogue use cases.
bge-m3EmbeddingOptimized for Embeddings and parse retrieval with support for Multi-Functionality, Multilinguality, and Multi-Granularity.
bge-reranker-v2RerankerOptimized for Reranker to get relevance score.
deepseekr-v32ChatOptimised for reasoning chat completions
deepseek-ocrOCROptical Character Recognition
gemma-12b-itMultimodalOptimized for handling text and image input and generating text output.
gemma4-31bMultimodalOptimized for handling text and image input and generating text output.
gpt-oss-120bChatOptimized for powerful reasoning, agentic tasks, and versatile developer use cases.
granite-33-8bChatOptimized for Reasoning and instruction-following capabilities.
granite-emb-278mEmbeddingOptimized for Embeddings.
granite-vision-2bMultimodalOptimized for compact and efficient vision-language model
llama4-maverickChat and multimodalOptimized for text and multimodal experiences.
llama4-scout-17bChat and multimodalOptimized for text and multimodal experiences.
mistral-v03-7bChat onlyOptimized for multilingual dialogue use cases.
qwen3-8bReasoningOptimized for thinking and reasoning.
qwq-32bReasoningOptimized for thinking and reasoning.
qwen3-vi-235bMultimodalOptimized for text and multimodal experiences.
whisper-large-v3Speech to TextFor converting speech to text.

Other commercial or proprietary LLMs can also be integrated depending on licensing and infrastructure requirements.

Characteristics of all Private AI Services

Private AI (PAI) involves SSC providing Customers with sovereign Private AI solutions. The following service characteristics apply to all of Safe Swiss Cloud‘s PAI services.

  • Multi-lingual LLMs provide you access to knowledge from any language with results being delivered in your own language.
  • Choice of models: Select from a large catalogue of open large language models (LLMs) including DeepSeek, Llama4-Maverick, Apertus, Mistral and many more.
  • Sovereign AI by design: All LLMs are privately hosted in Switzerland, by Swiss owned entities. Your data always stays under your control. Your data is processed strictly in accordance with Swiss and privacy regulatio
  • Privacy: Your data is processed strictly in accordance with with the Swiss Data Privacy Act (DSG) and EU GDPR.
  • No Training, Retraining or Fine Tuning of the LLMs with your data. 
  • ISO Certifications: 27001, 27017, 27018.
  • Conforms to the C5 and NIS2 standards
  • 100% hosted in Swiss data centers under Swiss control. 

Why Private AI?


PAI Integration Services Pricing


ServiceUnitPrice
PAI Integraion e.g. creating an MCP serverPer hour. Based on actual hours worked. 250.00
MCP MaintenancePer hour.Request an estimate.
Support Packages can be used for this.
Managed MCP Service.Includes security updates, backups, restores, monitoring.Fixed price per monthDepends on the MCP server.
Request quotation
Workflow IntegrationsPer hour.Request an estimate.
Support Packages can be used for this.
Managed workflow service, e.g. based on n8n. 
Includes security updates, backups, restores, monitoring.
Fixed price per monthDepends on the complexity of the workflow.
Request quotation

FAQ


Questions and answers about Private AI by Safe Swiss Cloud

What does “Private AI” mean at Safe Swiss Cloud?

Private AI at Safe Swiss Cloud means three things:

  1. Customer data — prompts, replies, and AI output — is never used to train models.
  2. Customer data is handled in accordance with the Swiss Data Protection Act (DSG) and the EU’s GDPR, ensuring full privacy compliance.
  3. The infrastructure is sovereign, meaning it is not subject to arbitrary service interruptions for non-technical reasons.
How does Safe Swiss Cloud’s Private AI comply with the revised Swiss Data Protection Act and other data-protection laws?

Safe Swiss Cloud’s Private AI complies fully with the revised Swiss Data Protection Act (CH DSG) and the EU GDPR.

Are AI prompts and responses stored in logs and therefore visible to Safe Swiss Cloud staff?

No. Prompts and responses are not stored in logs and therefore cannot be viewed or traced by Safe Swiss Cloud staff.

Are AI workloads for one customer fully isolated from other customers?

Yes. Every customer receives their own dedicated front end and RAG (Retrieval-Augmented Generation) system. Prompts are fully isolated from one another and have no cross-customer side effects.

Can we run our AI environment on dedicated, “no other tenants” hardware if required?

Yes. This option is more expensive because it involves dedicated GPUs for a single customer. It is a viable solution for customers with sufficient workload volume and strict compliance requirements for a dedicated AI infrastructure.

How do you protect customers against non-Swiss or extraterritorial government access to data?

Swiss law requires that Safe Swiss Cloud may only hand over customer data to non-Swiss or foreign governments if a warrant issued by a Swiss court under Swiss law has been served. This provides a robust legal barrier against extraterritorial data access requests.

Is the Private AI environment suitable for processing regulated data, such as health or financial data?

Yes. The technical privacy features, together with the regulatory frameworks of the Swiss Data Protection Act and the EU GDPR, ensure that the Private AI environment is suitable for regulated data, including healthcare and financial data.

Do you offer dedicated GPU and storage clusters for a single customer?

Yes. Safe Swiss Cloud offers dedicated GPU and storage clusters for individual customers.

How are backups and snapshots handled, and are they encrypted?

Backups are always encrypted. Snapshots of an encrypted volume are also encrypted. Customers can additionally choose to encrypt data at rest, which ensures that all snapshots remain encrypted and cannot be used in any way other than intended.

How easy is it to move our models, data, and prompts from Safe Swiss Cloud to another provider in the future?

We use open-source models accessible via the industry-standard OpenAI API. This allows customers to switch models and providers as needed, without being locked into proprietary formats or interfaces.

In which jurisdiction is our AI data stored and processed?

All AI data and models are stored and processed exclusively in Switzerland.

How is Safe Swiss Cloud’s Private AI different from public cloud AI services or consumer chatbots?

Safe Swiss Cloud uses open-source models and does not train — or contribute to training — these models. As a result, customer data (prompts, AI output, logs, etc.) is never used for any purpose other than what the customer explicitly requests. This prevents confidential information from inadvertently entering the public domain.

Many publicly available AI services silently use customer data for training. For example, an employee who uploads a file containing confidential information to a public AI service may see that data incorporated into a future large language model (LLM) iteration — potentially enabling a competitor to retrieve proprietary information in a future query.

What service levels and SLAs do you offer for GPU-intensive AI workloads?

Safe Swiss Cloud offers an SLA with 99.9% uptime. For paid support plans, the guaranteed response time is a maximum of one hour.

What services does Safe Swiss Cloud offer for integrating enterprise data into AI?

We offer services to develop MCP (Model Context Protocol) servers for connecting AI systems to enterprise data sources and workflows.

What support options are available?

Safe Swiss Cloud offers paid support packages with 24/7 coverage. For details, please visit our Support Services page.

Which certifications, audits, or attestations does the Private AI platform have for regulated use cases?

Safe Swiss Cloud is ISO 27001, ISO 27017, and ISO 27018 certified and audited annually. This ensures that an Information Security Management System (ISMS) is in place, that the necessary standards for protecting Personally Identifiable Information (PII) are met, and that additional security and privacy measures for cloud environments are implemented.

Safe Swiss Cloud also complies with a range of industry-specific standards, including FINMA and BaFin (finance), HIPAA and FMH (healthcare), EU GDPR and Swiss DSG (data protection), as well as C5 and NIS2.

Which open formats, APIs, or interfaces do you support to minimise vendor lock-in?

Large Language Models are accessed via the industry-standard OpenAI API. Interfaces to enterprise data are based on the Model Context Protocol (MCP) standard. Together, these ensure a very high degree of interoperability between systems, making it straightforward to switch models or providers.

Which performance guarantees does Private AI provide for GPU availability, I/O, and storage throughput?

Like all AI service providers — including the major international public cloud providers — Safe Swiss Cloud does not guarantee specific performance levels for AI workloads. However, a large pool of high-performance GPUs and dynamic capacity management have been implemented to ensure strong performance under normal operating conditions.