Managed IT Operations

For servers, networks, databases, web servers.
With 24×7 support.

We take care of IT Operations for your servers, networks, databases and web servers wherever they are hosted: at Safe Swiss Cloud, on your premises or other cloud providers.

Managed Services for:

Server Operations


Operating System Security Upgrades / “Patching”

With this service we apply security upgrades monthly on the following server operating systems:

  • Windows
  • Linux 

This is an important part of our “stay safe” initiative to make sure our customers infrastructure is kept up to date and free from known “zero day” exploits.

Backups

Backups allow for restores in case of unintended deletes, to recover from ransomware or other service interruptions.

We store backups in two separate data centres, on storage which is independent from the disk volumes used. This unique feature makes these backups suitable for disaster recovery purposes.

The success of the backups is checked daily and action taken if not.

Monitoring

Server monitoring is an integral part of every IT operation. We monitor all server resources for excessive use of CPU & RAM, disks filling up, for network availability and lots more.

The monitoring system provides graphs and reports of resource usage, uptime etc.

Managed Services for:

Database Operations

Safe Swiss Cloud takes over the operation and maintenance of your databases.


Security Upgrades / «Patching»

With this service we apply security upgrades monthly on your database servers.

Available for the following databases:

  • Postgres
  • Microsoft SQL Server
  • MySQL / MariaDB

Backups

With this service, we make backups of your databases to an agreed schedule and monitor the successful completion of the backups.

These backups are stored in two separate data centres on storage which is independent from the disk volumes used, making it suitable for disaster recovery (DR).

Monitoring

We monitor the health of your databases, take actions to prevent performance bottlenecks, storage filling up, excessive RAM and CPU usage and raise alerts when needed.

The monitoring system provides graphs and reports of resource usage, uptime etc.

Managed Services for:

Network Operations

Safe Swiss Cloud takes care of the operation and maintenance of your networks.


Firewalls

Updates, backups and uptime monitoring.

VPNs, Load Balancers

Monitor uptime, fix connectivity issues

Routers

Updates, backups and uptime monitoring.

Managed Services for:

Web Server Operations

Safe Swiss Cloud takes over the operation and maintenance of your web servers.


Apache & Tomcat Web Servers

Maintenance, updates, backups and uptime monitoring.

IIS Web Servers

Maintenance, updates (requires Managed Windows), monitor uptime, fix connectivity issues

Reverse proxies (NginX & Apache)

Maintenance, updates, backups and uptime monitoring.

Free Briefing

Request your free Managed Services Briefing and find out how we can help you to operate your IT infrastructure.