Safe Swiss Cloud Logo
Safe Swiss Cloud Logo
  • Home
  • Products
    • Infrastructure
      • Enterprise Cloud
      • Kubernetes Cloud
      • Open Cloud
      • Dual Data Center Cloud
      • Dedicated Cloud
    • Solutions
      • Data Drop
      • Remote Working
    • Pricing
    • Why Safe Swiss Cloud?
    • Compliance
    • Request briefing
  • Blog
    • All topics
    • Cloud Compliance
    • Cloud Infrastructure
    • Cloud How To
    • Cloud Solutions
    • Data Sovereignty
  • Support
    • Support
    • Intro to Enterprise Cloud
    • Openstack Manual
    • FAQ
  • About us
    • Company
    • Team
    • Contact us
    • Jobs
EN | DE
FAQ – Frequently Asked QuestionsOn this page you will find all answers to frequently asked questions about our products and services.
Illustration
  • FAQ

Enterprise Cloud

  • Do you have detailed documentation for Enterprise Cloud?
  • How can I learn how to use Enterprise Cloud?
  • Do you support software defined networking (SDN)?
  • What sort of redundancy do you offer for your servers?
  • What sort of redundancy do you provide for your storage volumes?
  • Do you offer SSD (flash) storage?

Show all 9 Posts

General

  • Do you have “pay as you go” pricing?
  • Do you have 7×24 support?
  • I have a problem. How can I get support?
  • What about portability and lock-in?
  • Do you provide reseller or white label services?

Show all 5 Posts

Kubernetes Cloud

  • Does Kubernetes Cloud offer persistent storage?
  • Does Kubernetes Cloud have self service functionality?
  • Do you support software defined networking (SDN)?
  • What sort of redundancy do you provide for your storage volumes?

Show all 4 Posts

Open Cloud

  • How to get EC2 credentials for your Open Cloud account?
  • Does Open Cloud support port forwarding?
  • How can I assign a floating public IP address to my VM?
  • Do you have a manual for Open Cloud?
  • Can I use Terraform to provision my Open Cloud resources?
  • Can I access Open Cloud via APIs?

Show all 11 Posts

Pricing / Ordering / Billing

  • Do you have “pay as you go” pricing?
  • How does the billing work?
  • Where can I find pricing information for your cloud infrastructure and services?
  • How does one order a server?

Show all 4 Posts

Security, Privacy, Compliance

  • Which regulatory frameworks is Safe Swiss Cloud compliant with?
  • Which data centres do you use?
  • Which laws apply to Safe Swiss Cloud infrastructure and hosting?

Show all 3 Posts

Search FAQ

Questions or Feedback?


Our team will be happy to hear from you.

Tel: +41 61 564 11 11

Contact us
  • This field is for validation purposes and should be left unchanged.

Contact

Safe Swiss Cloud AG
Güterstrasse 115
4053 Basel
Schweiz

+41 61 564 11 11

CONTACT

Products & Services

  • About us
  • Products
  • Support
  • Pricing

Information

  • Management Team
  • European, secure, compliant
Certificate for ISO 27001
© 2013-2021 Safe Swiss Cloud AG. All rights reserved.
Safe Swiss Cloud Logo
  • Privacy
  • Terms of Use
  • Sitemap
This website uses cookies (data that is stored in your browser) to provide a good browsing experience. We'll assume that you agree with this if you continue browsing or click the OK button. You can opt-out of this behaviour if you wish: Cookie settingsACCEPT
Privacy & Cookies Policy

Privacy Overview

This website uses cookies to provide the visitor with a good browsing experience while navigating through the website. The cookies categorised as necessary are stored on your browser as they are essential for the basic functionality of the website. We also use third-party cookies which help us analyse and understand how you use this website. These cookies will be stored in your browser only with your consent - you have the option to opt-out of these cookies.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

Non-necessary

These are cookies which are needed for some enhancements but are not necessary for the website to function. These are specifically used to collect a visitor\'s personal data via analytics, ads and other embedded content. It is mandatory to procure user consent prior to running these cookies on your website.

SAVE & ACCEPT