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FAQ – Frequently Asked QuestionsOn this page you will find all answers to frequently asked questions about our products and services.
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  • FAQ

Enterprise Cloud

  • Do you have detailed documentation for Enterprise Cloud?
  • How can I learn how to use Enterprise Cloud?
  • Do you support software defined networking (SDN)?
  • What sort of redundancy do you offer for your servers?
  • What sort of redundancy do you provide for your storage volumes?
  • Do you offer SSD (flash) storage?

Show all 9 Posts

General

  • Do you have “pay as you go” pricing?
  • Do you have 7×24 support?
  • I have a problem. How can I get support?
  • What about portability and lock-in?
  • Do you provide reseller or white label services?

Show all 5 Posts

Kubernetes Cloud

  • Does Kubernetes Cloud offer persistent storage?
  • Does Kubernetes Cloud have self service functionality?
  • Do you support software defined networking (SDN)?
  • What sort of redundancy do you provide for your storage volumes?

Show all 4 Posts

Open Cloud

  • How to get EC2 credentials for your Open Cloud account?
  • How to instantiate a Debian Linux instance in Safe Swiss Cloud?
  • Does Open Cloud support port forwarding?
  • How can I assign a floating public IP address to my VM?
  • Do you have a manual for Open Cloud?
  • Can I use Terraform to provision my Open Cloud resources?

Show all 13 Posts

Pricing / Ordering / Billing

  • Do you have “pay as you go” pricing?
  • How does the billing work?
  • Where can I find pricing information for your cloud infrastructure and services?
  • How does one order a server?

Show all 4 Posts

Security, Privacy, Compliance

  • Which regulatory frameworks is Safe Swiss Cloud compliant with?
  • Which data centres do you use?
  • Which laws apply to Safe Swiss Cloud infrastructure and hosting?

Show all 3 Posts

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Questions or Feedback?


Our team will be happy to hear from you.

Tel: +41 61 564 11 11

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Contact

Safe Swiss Cloud AG
Zurlindenstrasse 52a
CH-8003 Zurich
Switzerland

+41 61 564 11 11

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