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Last updated 03.11.2026 12:20. All times are Swiss time (CET/CEST).

Resolved in the last 60 days 5

Update of network firewalls due to critical vulnerabilitiesMaintenanceNetworkSafe Swiss Cloud Network Team17:00 – Details
Area
Network
Affected
Safe Swiss Cloud Network Team
Responsibility
Customers on Fortigate firewalls

Update

The firewall maintenance was completed successfully

Description

Due to various critical security vulnerabilities in FortiOS, Safe Swiss Cloud is performing security updates on Fortigate network firewalls. Single firewalls will be restarted several times, resulting in connection interruptions of a few minutes each. In the case of firewall clusters, no interruptions should be noticeable.

After the update, all services should be available again normally. As these are critical vulnerabilities and Fortinet has warned us directly and urgently, the security updates will be carried out without prior notice.

Your Safe Swiss Cloud Support Team E-Mail: [email protected]

https://support.safeswisscloud.com/en/new-ticket

Update of Shared Hosting systems due to a serious PHP vulnerabilityMaintenanceData centreCustomers on Shared Hosting11:30 – Details
Area
Data centre
Affected
Customers on Shared Hosting
Responsibility
Safe Swiss Cloud Unix Team

Update

The migration of the websites to the new shared web server (ewserv-sh04.ewsrv.ch, IP: 212.71.111.39) has been completed.

Description

Due to a critical security vulnerability in PHP (CVE-2026-109618 & CVE-2026-109619), the shared hosting of Safe Swiss Cloud is being updated immediately. This vulnerability allows an attacker to execute code on the system without authentication. We will update the system accordingly to fix the vulnerability.

  • Shared Hosting 01 (currently PHP 5.5) will be migrated to PHP 8.5
  • Shared Hosting 02 (currently PHP 7.0) will be migrated to PHP 8.5
  • Shared Hosting 03 (currently PHP 7.4) will be migrated to PHP 8.5
  • Shared Hosting 04 (currently PHP 8.1) will be migrated to PHP 8.2

After the update, it is possible that your website(s) or application(s) may no longer function and will need to be updated accordingly. As this is a serious vulnerability, we cannot delay the update.

Your Safe Swiss Cloud Support Team
E-Mail: [email protected]
https://support.safeswisscloud.com/en/new-ticket

Maintenance work on broadband concentrator routersMaintenanceData centreCustomers with broadband internet connections (FTTH, DSL) –Details
Area
Data centre
Affected
Customers with broadband internet connections (FTTH, DSL)
Responsibility
Safe Swiss Cloud Network Team

Update

successfully completed

Description

Safe Swiss Cloud will be carrying out planned maintenance work on the Internet broadband concentrator routers in the data centre on Tuesday night, 13 October 2026, between 20:00 and 04:00. These routers connect the broadband Internet connections (FTTH, DSL) to the Safe Swiss Cloud network backbone and its Internet uplinks. Multiple connection interruptions and re-connections may occur during this period. Should you experience an outage during this period, please restart the corresponding router on 14.10.2026 after 4 o’clock.

Your Safe Swiss Cloud Support Team
E-Mail: [email protected]

Maintenance work on DNS backend infrastructureMaintenanceData centreDNS Service22:00 – Details
Area
Data centre
Affected
DNS Service
Responsibility
Safe Swiss Cloud Unix team

Update

successfully completed

Description

Maintenance work will be carried out on the Safe Swiss Cloud DNS hosting platform on Monday, 28 September 2026 from 10:00 p.m. to 11:59 p.m. During this period, no DNS entries can be created, changed or deleted via the partner portals (https://partner.uprovide.com & https://www.uprovide.com).

Your Safe Swiss Cloud support team
E-mail: [email protected]

Maintenance work on DNS backend infrastructureMaintenanceData centreDNS Service22:00 – Details
Area
Data centre
Affected
DNS Service
Responsibility
Safe Swiss Cloud Unix team

Update

Maintenance work postponed

Description

Maintenance work will be carried out on the Safe Swiss Cloud DNS hosting platform on Monday, 21 September 2026 from 10:00 p.m. to 11:59 p.m. During this period, no DNS entries can be created, changed or deleted via the partner portals (https://partner.uprovide.com & https://www.uprovide.com).

Your Safe Swiss Cloud support team
E-mail: [email protected]