Managed IT Services for Reliable Server and Network Operations
Optimize your IT infrastructure with Safe Swiss Cloud’s Managed IT Services tailored for servers, networks, and applications.
We provide 24/7 support to ensure your systems are secure, efficient, and always operational. Whether your infrastructure is hosted with us, on-premises, or other cloud providers, we’ve got you covered.
Why Safe Swiss Cloud for Managed IT Operations?
- Outsource routine tasks and free up valuable time for your IT staff to focus on strategic projects.
- Choose any cloud provider or your local infrastructure. Our services are independent of location or provider.
- Proactive Monitoring: We do real-time monitoring to ensure your systems are always running smoothly.
- Security First: Stay protected against vulnerabilities with regular patching, upgrades, and anti-malware.
- Backups and Disaster Recovery: Backups are stored in two separate data centres, ensuring quick recovery in case of emergencies.
- Comprehensive Support: We manage everything from servers to web operations so you can focus on your core business.
- Business Continuity: We offer various strategies for recovery from catastrophic failures. From low-cost, backup-only strategies to elevated strategies with fast restores.
Managed Services for Server Operations
A healthy IT infrastructure forms the foundation for continuous business operations. Managing an IT infrastructure requires highly specialized staff such as operators, security specialists, system architects, and network administrators. These professionals can be hard to find, especially those with years of experience. Our seasoned infrastructure management specialists provide all the services you need at a reasonable cost.
Operating System Security Upgrades (Patching)
Operating systems that are always up-to-date with the latest security patches.
The older an operating system version is, the more known vulnerabilities it contains, making successful attacks more likely. We ensure your servers never miss an operating system upgrade or security patch.
Whether you’re running Windows or Linux, we apply monthly security upgrades to keep your server operating systems secure and up to date.
Security upgrades are part of our “Stay Safe” initiative to protect your infrastructure from known vulnerabilities and zero-day exploits.
Data Backups
A backup solution with verified, dual-site redundancy built in—your ultimate plan B when a disaster strikes.
Backups are much more than just a copy of your data. Our backup service ensures your data is safe and recoverable in case of accidental deletions, ransomware attacks, or service interruptions. Key features:
- Backups stored in two independent data centers, unreachable by ransomware.
- Daily verification and corrective actions for backup success.
- Suitable for disaster recovery scenarios.
Increase your operational resilience with a backup service you can count on when it matters most.
Server Monitoring
Maximal uptime with comprehensive server visibility.
Without proper monitoring, detecting server issues before they cause disruptions is challenging for any IT team.
We monitor all server resources, including CPU, RAM, disk usage, and network availability, and provide detailed reports and graphs for resource usage and uptime. Get issues proactively resolved before they impact your business.
Managed IT Security
Enterprise-grade security with multi-layered protection services. From anti-malware with 24×7 monitoring to zero-trust enforcement, we make your systems safer.
Security breaches often remain undetected for months, allowing attackers ample time to compromise sensitive data and systems. Our comprehensive security monitoring service continuously scans your IT environment, providing immediate alerts for suspicious activities and potential vulnerabilities before attackers can exploit them.
Turn your server operations management from a challenge into a competitive advantage.
Managed Services for Network Operations
Experience 99.9% network uptime with 24/7 proactive monitoring and maintenance that keeps your business running smoothly while reducing operational expenses.
Managing complex network infrastructure requires specialized expertise and constant attention, which diverts valuable IT resources from strategic initiatives and innovation. Safe Swiss Cloud’s comprehensive Network Operations service handles all aspects of your network infrastructure—from firewalls and VPNs to load balancers and routers—ensuring optimal performance, security, and reliability without burdening your internal teams.
Firewall Management
Secure your business against evolving threats with continuously optimized firewall protection.
Keeping firewalls updated, properly configured, and monitored requires specialized security knowledge that many organizations struggle to maintain in-house. Our expert team handles all firewall updates, backups, and uptime monitoring, ensuring your critical security infrastructure remains impenetrable and operational.
Examples: Fortigate, pfSense
VPNs & Load Balancers
Ensure seamless connectivity and optimal application performance that your distributed workforce and customers can depend on.
VPN connectivity issues and improperly balanced network loads can hamper productivity and create frustrating user experiences that damage business operations. Safe Swiss Cloud provides proactive monitoring and rapid issue resolution for VPNs and load balancers—maintaining reliable connections and distributing traffic efficiently across your network.
Routers Management
Maximize network reliability with an optimized routing infrastructure that creates a solid foundation for your business operations.
Router failures and configuration issues can instantly disconnect your entire organization, yet most IT teams lack the bandwidth to properly maintain this critical infrastructure. Our professional router management includes timely updates, regular backups, and continuous uptime monitoring to prevent outages and ensure your network traffic flows without interruption.
Endpoint Security
Protect your valuable digital assets and maintain business continuity with enterprise-grade security that evolves ahead of emerging threats.
Today’s sophisticated cyber threats target businesses of all sizes. At the same time, a shortage of skilled security professionals leaves many organizations vulnerable to attacks that can result in devastating data breaches and operational disruptions. Safe Swiss Cloud’s multifaceted Network Security Services combine advanced threat detection, 24/7 monitoring, and rapid incident response to create multiple layers of protection around your critical infrastructure, allowing you to focus on growth while we manage your security needs.
Turn your Network Operations from a challenge into a competitive advantage.
Managed Applications
We ensure your critical applications run flawlessly, by updating your applications regularly, monitoring them, and ensuring proper access rules are in place.
Our extensive Managed Applications service delivers expert maintenance and optimization for over 20 enterprise applications, including databases, web servers, DevOps tools, and collaboration platforms, backed by 24/7 monitoring and industry-leading SLAs.
An excerpt from our application catalogue: Databases (PostgreSQL, MS SQL, MariaDB, MySQL), Web servers (Apache, Nginx, IIS), Active Directory, DevOps Tools, Private Gitlab, Sonarqube, RabbitMQ, REDIS, AD Audit Plus, Jitsi Meets, Mattermost, Jenkins, enterprise web hosting (including Enterprise WordPress) and more (See all applications).
Application Security Upgrades (Patching)
Eliminate security vulnerabilities before threat actors can exploit them.
Unpatched applications create dangerous entry points for attackers looking to compromise your systems and data. Our monthly security upgrade service proactively identifies and implements critical patches across your application ecosystem, ensuring continuous protection while maintaining system stability and performance.
Application Backups
Protect your business continuity with guaranteed data recovery capabilities.
Data loss from system failures, human error, or cyberattacks can paralyze operations and damage your reputation. Our comprehensive backup solution automatically captures application states on your specified schedule, verifies backup integrity, and securely stores redundant copies across geographically dispersed data centers, ensuring rapid recovery in any disaster scenario.
Application Monitoring
Maximize application performance and availability to deliver seamless experiences to your users.
Undetected application issues can cascade into critical system failures and significant downtime. Our real-time monitoring solution tracks application health, resource usage, and performance trends—delivering instant alerts and insights for proactive optimization.
Application Security
Protect your mission-critical data and applications from increasingly sophisticated cyber threats.
Application-level security vulnerabilities typically bypass traditional network defenses, creating exploitable backdoors into your systems. Our multi-layered application security service combines advanced threat detection, access controls, encryption, and continuous vulnerability scanning to create a robust defensive perimeter around your vital business applications.
Maximize the performance of your business-critical applications with our Managed Applications Service – for smooth operations, maximum security and 24/7 availability.
Migration / Transition Services
Seamlessly transition your IT infrastructure with minimal disruption to your mission-critical operations.
Technical migrations between environments are prone to creating unforeseen complexities that can lead to costly downtime and security vulnerabilities. Safe Swiss Cloud’s expert Migration and Transition Services provide comprehensive support for relocating your entire infrastructure—including networks, servers, applications, and databases—between in-house, Azure, AWS, GCP, Safe Swiss Cloud, or hybrid environments.
Transform your IT migration into a smooth, secure competitive advantage.
Who benefits
Our Managed IT Solutions are tailor-made for your company
Our Managed IT Solutions can be used independently of each other. Put together a company-specific package from our wide range of modules!
We respond to your individual needs and create an optimal solution for you.
- IT managers and CIOs: Focus yourself and your employees on the core business. Routine tasks in the setup and management of infrastructure and applications bind valuable resources. Managed IT solutions offer you optimized processes and proactive security with minimized personnel deployment.
- Companies with limited IT resources: Building and operating an IT infrastructure and applications does not have to be expensive or expensive. Skilled workers are hard to find and should be 100% available to move the business forward, instead of constantly “oiling the gear”. Instead, rely on external specialists who are experienced in setting up and operating IT infrastructures of all kinds for everyday IT support.
- Data protection-oriented organizations: A well-secured IT infrastructure protects sensitive data in the best possible way. Trade secrets are worth protecting in all companies, but many industries work with sensitive customer data and must meet correspondingly high security requirements. We offer you the protection your company needs.
Get started
Free Managed IT Services Briefing
Discover how Safe Swiss Cloud can optimize your IT infrastructure. Request your free Managed Services Briefing today and let us handle the complexities of server, network, database, and web operations.
FAQ
Questions about our Managed IT Services
Outsourcing IT routine tasks and security services is not only more cost-efficient, but also ensures smooth processes thanks to our years of expertise that has grown and are in-depth. Focus on your core business.
Yes, our managed IT services are independent of the location of your infrastructure. Whether in your business buildings, in a cloud, or in a combination of both, our services are specially adapted to your structures.
Our support is available at any time via the support hotline or by e-mail. Outside business hours, we offer a special emergency number that takes you to the technician on duty.
We are certified according to ISO 27001, 27017 and 27018 and work in accordance with GDPR, Swiss DPA, and other standards.
This is the right place for you. Together with you, we develop a solution to modernize your IT infrastructure.
Safe Swiss Cloud is certified safe & compliant
Certificates
ISO 27001
Information Security Managment
ISO 27017
Code of practice for information security controls based on ISO/IEC 27002 for cloud services
ISO 27018
Code of practice for protection of Personally Identifiable Information (PII) in public clouds acting as PII processors
100% renewable electricity
TÜV SÜD Standards CMS 89 Accounting: 100% renewable electricity
Security, privacy, data protection and compliance
GDPR
General Data Protection Regulation of the European Union
DSG
Swiss Data Protection Act for the Protection of Personal Data
FINMA RS 2018/3
Outsourcing for banks according to the Swiss Financial Market Supervisory Authority (FINMA)
BAFIN/BAIT
Circular of the German Federal Financial Supervisory Authority
DORA
European Digital Operational Resilience Act for the Financial Sector
FMH
FMH recommendations for doctors on the DSG
HIPAA
Health Insurance Portability and Accountability Act
GxP
Good Clinical, Laboratory, and Manufacturing Practices
C5
Cloud Computing Compliance Criteria Catalogue of the German Federal Office for IT Security
NIS2
Network and Information Security Directive 2 of the European Union