How is Safe Swiss Cloud’s Private AI different from public cloud AI services or consumer chatbots?

Safe Swiss Cloud uses open-source models and does not train — or contribute to training — these models. As a result, customer data (prompts, AI output, logs, etc.) is never used for any purpose other than what the customer explicitly requests. This prevents confidential information from inadvertently entering the public domain.

Many publicly available AI services silently use customer data for training. For example, an employee who uploads a file containing confidential information to a public AI service may see that data incorporated into a future large language model (LLM) iteration — potentially enabling a competitor to retrieve proprietary information in a future query.