Managed IT services to increase efficiency, reliability and security

Optimise your IT processes and strengthen robustness and security with our ISO certified Managed IT Services

Managed IT services keep your IT infrastructure in top shape. Securing an IT infrastructure and keeping it running requires a high level of expertise. However, building a qualified team of in-house IT management specialists is a big challenge and can be costly — especially for small and medium-sized businesses.

Our experienced specialists are happy to manage your servers, networks, applications, IT security and support.

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Why IT Services?


Managed IT services allow companies to refocus on their core business while their IT infrastructure remains in good hands.

  • Increase the reliability and efficiency of IT operations through regular updates and backups as well as constant monitoring of the infrastructure and applications;
  • Improve security through 24/7 surveillance with proactive threat detection and containment;
  • Outsource IT security to qualified specialists who work with ISO/IEC-certified processes.
  • Reduce costs by turnkey automation of routine IT processes (in a Gartner survey, 35% of respondents cited cost reductions as the most significant advantage of Managed IT Solutions).
  • Staff shortages? Managed IT Services can help by delegating routine IT services to Safe Swiss Cloud. Free up your valuable IT specialists for high priority digital transformation projects.

Many customers already rely on our services in the area of Managed IT Solutions. Use our many years of experience for your company.

IT Servics Overview


Our Managed IT Services at a glance:
A modular offer for your specific requirements

Our Managed IT Solutions can be used independently of each other. Put together a company-specific package from our wide range of modules!

Managed Services for IT Operations


Optimize your IT infrastructure management, whether your infrastructure is local, with a cloud provider or hybrid. We take care of your servers and manage your networks.

With Managed Services for IT Operations, you get all these services from a single source:

  • Reliable execution of backups during operation
  • Setup and tuning of server hardware and operating systems
  • Configuration of networks
  • Implementation of backup and security systems
  • Regular implementation of operating system upgrades

Managed Application Services


Our Managed Application Services ensure that there are no performance bottlenecks and that your applications are always available. We perform upgrades, create regular backups and monitor the availability of your applications.

You can also choose applications from a rich catalog, including:

  • Databases
  • DevOps Tools
  • Web Server
  • GitLab
  • Enterprise WordPress
  • Nextcloud

Managed IT Security


With Managed IT Security, you proactively protect your company and secure your business success: You guarantee your business continuity, preserve your reputation and strengthen the trust of your customers.

Our services cover many aspects of IT security with predictable costs:

  • Managed Detection & Response (MDR): Our anti-malware systems ensure proactive detection of security threats that the Security Operations Center (SOC) can stop in no time with 24/7.
  • Protection against ransomware consequences: A ransomware attack has many gateways – a USB stick found by an unsuspecting employee in the company parking lot is enough. An effective help against this is the quick recovery from independent data backups that are unattainable for the ransomware.

Highly Qualified 24/7 Support


Get 24/7 access to technicians who know your IT infrastructure from the ground up. Our support packages cover all requirements related to cloud operation and security aspects, including:

  • Cloud computing support: Linux and Windows servers, networks, databases, integrations and more
  • Security services: Ransomware recovery, threat detection and defense, API protection, and more

Who benefits


Our Managed IT Solutions are tailor-made for your company

Our Managed IT Solutions can be used independently of each other. Put together a company-specific package from our wide range of modules!

We respond to your individual needs and create an optimal solution for you.

  • IT managers and CIOs: Focus yourself and your employees on the core business. Routine tasks in the setup and management of infrastructure and applications bind valuable resources. Managed IT solutions offer you optimized processes and proactive security with minimized personnel deployment.
  • Companies with limited IT resources: Building and operating an IT infrastructure and applications does not have to be expensive or expensive. Skilled workers are hard to find and should be 100% available to move the business forward, instead of constantly “oiling the gear”. Instead, rely on external specialists who are experienced in setting up and operating IT infrastructures of all kinds for everyday IT support.
  • Data protection-oriented organizations: A well-secured IT infrastructure protects sensitive data in the best possible way. Trade secrets are worth protecting in all companies, but many industries work with sensitive customer data and must meet correspondingly high security requirements. We offer you the protection your company needs.

Certifications & Compliance


Confidence in regulated industries

As a Swiss company, we attach great importance to compliance with national and European standards. Our certifications for ISO/IEC standards 27001, 27017 and 27018 stand for uncompromising security and data protection.

Our services comply with regulations such as GDPR, Swiss DPA, FMH, FINAM, BAFIN/BAIT and HIPAA.

Last but not least, we rely on TÜV-certified power supply from 100% renewable energies.

Certificates

Information Security Managment

Code of practice for information security controls based on ISO/IEC 27002 for cloud services

Code of practice for protection of Personally Identifiable Information (PII) in public clouds acting as PII processors

TÜV SÜD Standards CMS 89 Accounting: 100% renewable electricity

Security, privacy, data protection and compliance

General Data Protection Regulation of the European Union

Swiss Data Protection Act for the Protection of Personal Data

Outsourcing for banks according to the Swiss Financial Market Supervisory Authority (FINMA)

Circular of the German Federal Financial Supervisory Authority

European Digital Operational Resilience Act for the Financial Sector

FMH recommendations for doctors on the DSG

Health Insurance Portability and Accountability Act

Good Clinical, Laboratory, and Manufacturing Practices

Cloud Computing Compliance Criteria Catalogue of the German Federal Office for IT Security

Network and Information Security Directive 2 of the European Union

FAQ

Questions about our Managed IT Services


What are the benefits of managed IT services?

Outsourcing IT routine tasks and security services is not only more cost-efficient, but also ensures smooth processes thanks to our years of expertise that has grown and are in-depth. Focus on your core business.

Can the IT services be used for the local and cloud infrastructure?

Yes, our managed IT services are independent of the location of your infrastructure. Whether in your business buildings, in a cloud, or in a combination of both, our services are specially adapted to your structures.

How does 24/7 support work?

Our support is available at any time via the support hotline or by e-mail. Outside business hours, we offer a special emergency number that takes you to the technician on duty.

How does Safe Swiss Cloud ensure compliance with regulations?

We are certified according to ISO 27001, 27017 and 27018 and work in accordance with GDPR, Swiss DPA, and other standards.

We need a new/larger server

This is the right place for you. Together with you, we develop a solution to modernize your IT infrastructure.